In a crisis, exploring alternatives involves which of the following steps?

In a crisis, exploring alternatives primarily involves determining objectives and identifying contingencies. This step is crucial because it allows decision-makers to clarify what they aim to achieve during the crisis and consider various scenarios that could potentially unfold. By establishing clear objectives, leaders can focus their efforts on finding effective solutions that align with these goals.

Identifying contingencies is equally important, as it prepares the organization for different possible outcomes. This proactive approach encourages flexible thinking and helps in formulating strategic actions that can be implemented depending on how the situation develops. Without a clear understanding of objectives and potential contingencies, it becomes challenging to evaluate the most viable alternatives when making decisions in a high-pressure environment.

The other options, while relevant in a broader context of crisis management, do not directly address the process of exploring alternatives. Identifying financial constraints is more about understanding limitations rather than exploring options. Assigning tasks to staff members is related to implementation rather than the exploration phase. Communicating with the media is essential for managing public relations but does not contribute to the internal decision-making process focused on developing alternative solutions.